We use all reasonable efforts to dispatch orders within 1 business day of the purchase date. Most orders should arrive within 2 -5 business days from dispatch to be received, standard metropolitan areas only. If you have not received your order within 10 days from dispatch. Please call our team on 07 5445 8302 or email firstname.lastname@example.org. We won’t be able to process orders or dispatch deliveries on public holidays. Everyone deserves a break once in a while.
Once we learn an order has not arrived by the due date we will lodge an inquiry with the courier to ensure delivery occurs as soon as possible. We will not be held liable for any loss or damage resulting from late delivery. You have the option to have your item delivered with or without a signature of receipt. If you choose to have the item delivered without a signature of receipt you are liable for actions there after the couriers said delivery. If you choose to sign for your item you will generally need to be available between 7am and 5pm to receipt the delivery. You have the option to choose a different delivery address than your billing address. For example, you may want to use your work address for delivery.